As you may be aware, the Ontario Ministry of Education has introduced Policy/Program Memorandum 170 (effective: the start of the 2024-2025 school year). PPM 170 includes standardized guidelines which boards of education will adhere to in order to enhance communication and engagement between parents and school boards.
Please note the following Information regarding PPM 170:
Parent Communication Requirements
PPM 170 requires school boards to make parents aware of information, resources and supports available to help them support their child’s education. We are mandated to share this information upon the registration of new students, and at the start of each school year.
- school year calendar
- information about PA days
- guest speakers
- safe and accepting schools
- safe arrival program
- report cards
- parent-teacher meetings
- code of conduct
- healthy schools’ information
- specialized resources and supports
(special education, supports for Indigenous students, French language supports, supporting students who are learning English, mental health resources, etc.)
This information can be found on school (St. Mary’s HS) and board (WCDSB) websites and may be posted by schools through SchoolMessenger.
Guest Speakers
Beginning this school year, we are required to notify parents/guardians/caregivers about events and activities with guest speakers or performances at least 14 calendar days before the activity. If an event is scheduled in less than 14 days, we must provide families with details as soon as they are confirmed.
The following details must be shared with families about the activity:
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- date, time and location
- title and topic or focus
- connections to the curriculum and/or purpose
- name(s) of the presenter(s), performer(s) and guest speaker(s) and the organization(s) they represent (if any)
- details of any handout materials, giveaways or literature to be provided
Steps to Address Questions/Concerns
We believe that open, respectful, two-way communication builds relationships and enhances student success. Our communication policy has not changed. We request that questions or concerns be directed to the level closest to the issue.
School-Based Questions or Concerns
Parents, guardians and caregivers with questions or concerns about school-based matters should follow the steps below. In most situations, your child’s classroom educator is the first point of contact, followed by your school administration (Principal/Vice-Principal), then your Family of Schools Superintendent of Education, with any outstanding matters being directed to the Director of Education.
Board Questions or Concerns
Questions or concerns raised by members of the public relating to Board matters should be directed to the appropriate Board department.
Response Times to Parent Inquires
PPM 170 outlines that we acknowledge any parent/guardian/caregiver inquiries within two (2) business days. The memorandum also stipulates that boards make best efforts to provide an estimated date of response if a parent inquiry cannot be fully addressed within five (5) business days of receipt.
At minimum, staff will confirm receipt of the inquiry within two business days.
If a response is not possible within five business days, staff will send a follow up email to provide an update on an estimated response time, outlining any next steps in the process.
Website and SchoolMessenger Translation Features
PPM 170 requires school boards to have this information available in multiple languages and formats. WCDSB has translation features available on all websites and SchoolMessenger. WCDSB school and board websites can be translated by selecting a language at the top left of any webpage.
Should you have any questions about any of this information, please do not hesitate to contact your child’s administrator.
We thank you for your continued support and partnership to best support your child’s education and success.